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Terms & Conditions

Donoho Insurance
Effective Date: October 18, 2026

1. Acceptance of Terms

By accessing our website or opting in to receive text messages from Donoho Insurance, you agree to these Terms & Conditions. If you do not agree, please do not use our SMS messaging program.

2. SMS Messaging Program Description

Donoho Insurance provides SMS text messaging to individuals who have voluntarily opted in to receive communications from us.

Our messaging program may include messages related to:

  • Insurance quote requests and inquiries.

  • Follow-up communications regarding requested insurance information.

  • Appointment confirmations, reminders, and scheduling updates.

  • Responses to customer service questions.

  • Insurance service updates relevant to your inquiry or existing relationship with us.

  • Promotional messages, special offers, or insurance product information, only when you have separately consented to receive marketing text messages.

Message frequency varies depending on your interactions with us, your requests, and the type of messages to which you have consented.

3. SMS Consent

By providing your mobile phone number and affirmatively checking an applicable SMS consent checkbox on our website or another authorized opt-in method, you agree to receive the categories of text messages described in that consent.

Consent to receive text messages is not a condition of purchasing insurance, obtaining a quote, or using our services.

Marketing text messages require separate consent from non-marketing messages. You may decline marketing messages while still requesting information or services from Donoho Insurance.

4. Message and Data Rates

Message and data rates may apply to text messages sent or received in connection with our SMS program. Your mobile carrier's standard messaging and data rates may apply. You are responsible for any charges imposed by your wireless provider.

5. Opting Out of Text Messages

You may opt out of SMS messages at any time by replying STOP to a text message from Donoho Insurance.

After we receive your opt-out request, you will receive a confirmation message, and no further messages of the opted-out type will be sent, except as permitted or required by applicable law.

If you have separately opted in to different categories of messages, your opt-out may apply to the messaging program associated with the number or consent from which you opted out. Contact us if you need assistance managing your preferences.

6. Help and Support

For assistance with our SMS messaging program, reply HELP to a message from Donoho Insurance or contact us using the information below.

Business: Donoho Insurance
Email: [email protected]
Phone: (317) 900-2652
Website: https://www.donohoinsurance.com

7. Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your wireless carrier and other factors outside our control. We do not guarantee that every message will be delivered or received on time.

8. Age Restriction

Our SMS messaging program is intended for individuals who are 18 years of age or older. By opting in to receive text messages, you represent that you are at least 18 years old.

9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information:

https://www.donohoinsurance.com/privacy-policy

SMS consent and mobile phone numbers collected for SMS purposes will not be shared with third parties or affiliates for their own marketing or promotional purposes. Information may be shared with service providers that help us deliver our messaging services, subject to applicable privacy requirements.

10. Changes to These Terms

Donoho Insurance may update these Terms & Conditions from time to time. Updated terms will be posted on this page with a revised effective date. Your continued participation in our SMS program after an update is subject to applicable consent requirements and the updated terms.

11. Contact Information

For questions about these Terms & Conditions or our SMS messaging program, contact:

Donoho Insurance
Website: https://www.donohoinsurance.com
Email
: [email protected]
Phone: (317) 900-2652